AircraftFax app support
Get assistance with your AircraftFax account, inspections, supporting evidence and app access. This page is public and does not require you to sign in.
Expected response time: typically within 2 business days.
If you cannot sign in, confirm that you are using the email address associated with your AircraftFax account. Try the password-reset option and check your spam folder for the reset message.
If you still need help, contact us and include your account email address. Never send your password.
Open AircraftFax login →Identify the aircraft and inspection section where the issue occurred. For upload problems, include the file type, approximate file size, device model and any error message shown.
Do not email sensitive aircraft records unless our support team specifically asks you to use an approved method.
Request inspection or upload help →Our Privacy Policy explains how AircraftFax handles information. You may also contact support to request access, correction or deletion of personal information, subject to applicable requirements.
Read the Privacy Policy →Email contact@aircraftfax.net or use our public contact form. Include a short description, your device and browser or app version, and the exact error message. Do not include passwords or payment information.
Open the contact form →